Psychology of Communication (2 HRS)

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While most of us may think we are good communicators, this exercise will show that you are not nearly as good a communicator as you think you are.  Using principles from a book called Made To Stick by Chip and Dan Heath, participants learn how to create more memorable messages while also avoiding the curse of knowledge. (2 hrs)

Learning Objectives:  After this block of instruction, the participants will be able to:

  • List the 6 steps to creating a better message as prescribed in the book Made To Stick.
  • Define the “curse of knowledge” as described in Made To Stick.
  • List the 3 components of communication as studied by Dr. Albert Mebrahian.

Course Features

  • Lectures 0
  • Quizzes 0
  • Skill level All levels
  • Language English
  • Students 0
  • Assessments Yes
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