21st Century Learning & Consulting, LLC| Refund, Cancellation, and Dispute Policy

  1. In the event that a student or organization must cancel a session, a written notice shall be sent to the Provider sixty (60) days prior to the date of the scheduled training session to be canceled.  (The client) shall not unreasonably cancel the training session and shall attempt to reschedule any cancelled training session at a mutually agreeable time.
  2. If the training is cancelled by (the client) between thirty (30) and sixty (60) days before the scheduled training session, (the client) acknowledges that they will pay Provider 50% of the agreed upon instructional fee.  If the training is cancelled by (the client) less than thirty (30) days before the scheduled training session, (the client) acknowledges that they will pay Provider 100% of the agreed upon instructional fee.
  3. Given the current environment regarding coronavirus, (the client), at their discretion, can postpone the course up until the day it is scheduled.  The terms outlined in paragraph 7 will serve as the reference date for the calculations related to cancellation and the fees associated with cancellation.
  4. The (client) may terminate this contract at any time for failure of Provider to perform in accordance with the terms and conditions contained herein.
  5. Provider covenants that it presently has no interest and shall not acquire any interest that would conflict in any manner or degree with the performance of services provided.
  6. This contract shall be construed in accordance with the laws of North Carolina.  Wherever possible, each provision of this contract shall be interpreted in such manner to be effective and valid under applicable law.  If a court deems any provision of this contract void or unenforceable, that provision shall be enforced only to extent that it is not in violation of law or is not otherwise unenforceable and all other provisions shall remain in full force and effect.  Any action based upon or in connection with this contract shall be brought in Orange County, North Carolina.
  7. No delay or failure to exercise any right, power, or remedy accruing to either party upon breach or default by either party under this contract shall impair any such right, power, or remedy of either party; nor shall such delay or failure be construed as a waiver of any such breach or default, or any similar breach or default thereafter.
  8. The provider warrants that all courses to be delivered by provider are representative of much of the latest available research on said topic.  Provider warrants that the materials and concepts being taught are cross-referenced against current news stories, academic journals, peer-reviewed studies, and scientific research.  At least two times per year, the content is reviewed by the provider to ensure accuracy, reliability, and validity of the content.