21st Century Learning & Consulting, LLC | Refund, Cancellation, and Dispute Policy

  1. After purchase of an online self-study course from 21st Century Learning & Consulting, LLC, hereinafter referred to as Provider, the client will have ninety days from the date of purchase to initiate and complete the module. If the client does not complete the course in the required time period, the client acknowledges that all rights to viewership will terminate and any additional attempts to access the materials beyond this deadline will require an additional fee at the current market price.
  2. If a client is unable to initiate the self-study course, a refund will be granted as long as the provider is notified within thirty days of the original purchase. If the client initiates the course and completes at least five minutes of the course, there will be no refund issued. Any refund request must be sent to info@21puzzles.com within that thirty day period.
  3. If a client has a complaint about the self-study course or is not satisfied with a self-study course, said client should contact the Provider at info@21puzzles.com and provide the basis for the complaint or reason for dissatisfaction. Provider will review the content of the message and respond appropriately. Any remedies to be provided are at the sole discretion of the provider.
  4. This contract shall be construed in accordance with the laws of North Carolina. Wherever possible, each provision of this contract shall be interpreted in such manner to be effective and valid under applicable law. If a court deems any provision of this contract void or unenforceable, that provision shall be enforced only to extent that it is not in violation of law or is not otherwise unenforceable and all other provisions shall remain in full force and effect. Any action based upon or in connection with this contract shall be brought in Orange County, North Carolina.